Modesto - 4 July 2009

Due to an important "mission" executed on 4 July 2009, Chialing and I spend half day at city area near Fullerton hotel . Curious about the "mission" ?? Well , will disclose in more details soon.

We spent our dinner at Modesto - Vivocity as Marche was fully occupied again (as usual, long queue) ..

What's so special about Modesto ? It's an italian restaurant , specialized in Pasta and Pizza...

Yes, we tried Gnocchi (Potato dumpling) and it was very creamy, of course, delicious..


Besides, we ordered a pizza (mini salmone) but it was delayed for additional 8 minutes.. Honestly, I was not sure what's the reason behind and just wait patiently, and it arrived then.

When billing time, to my surprise, the captain gave extra 10% discount to us ( + 10% citibank cc discount) because of the delayed.

Wah~ it seems to me that this is the most practical + direct way for compensation besides an appologize. Hehe, good customer service + satisfaction (good market strategy) .. For sure, they win customer's heart.

1 comments:

Chia Ling said...

Yes.. Yes.. Additional 10%...

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